shipping and delivery policy

Last Updated: August 2026

Rawa Al Jazeera is committed to providing high-quality and timely water delivery services to meet the needs of individuals, businesses, mosques, cemeteries, and various other organizations.

Service Coverage

Delivery services are available within the areas covered by the website. Service availability will be indicated during the order process.

Delivery Times

  • Orders are fulfilled during the approved official business hours.

  • Delivery times vary depending on the location and order size.

  • Delivery schedules may be affected by weather conditions, traffic congestion, or other circumstances beyond our control.

Delivery Fees

Delivery fees may vary depending on the customer's location and order size. All applicable fees will be clearly displayed before the order is confirmed.

Order Receipt

Customers must ensure that their address and contact number are accurate to guarantee successful delivery. If the customer cannot be reached, the delivery may be rescheduled after contacting them.

Delivery Delays or Unavailability

In the event of a delivery delay or inability to fulfill an order, the customer will be notified, and appropriate measures will be taken to ensure the best possible service.

Contact Us

For any inquiries regarding shipping and delivery, customers can contact our customer service team through the official channels available on the website.